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MK OperatingCompany

HVAC, plumbing & electrical · Charlotte, NC

AI systems for the trades where a missed emergency call is a lost customer for life.

No heat in January. A burst pipe on a Saturday. The homeowner calls three companies and hires whoever answers. We make sure that's you: instant response on every channel, emergency routing, booking that respects your dispatch rules, and a back office that keeps the parts bills and the payroll straight.

Where it leaks

The three ways HVAC, plumbing, and electrical contractors lose money.

01

After-hours calls go to voicemail

Emergencies happen at 9pm. Voicemail loses them to the 24/7 competitor.

02

Maintenance plans nobody renews

Tune-up customers forget, and you forget to remind them.

03

Cash tied up in receivables

Big-ticket installs mean big invoices sitting unpaid while parts bills come due.

The kind of thing your audit will say

“Your 24/7 competitor isn't better. They just answer.”

An illustrative example of the “biggest leak” line the audit produces — yours will be written from your own answers.

What we install

The systems that matter most for HVAC, plumbing, and electrical contractors.

In rough priority order for this trade — your audit will reorder them based on what you actually told us.

Straight answers

Questions HVAC, plumbing, and electrical contractors ask

Didn't find yours? The audit answers the specific ones — or call (980) 245-0074.

We use ServiceTitan / Housecall Pro — does this replace it?

No. We connect to it. Lead response and follow-up happen before the job exists in your dispatch tool; the back office reads from the numbers it produces.

Can emergencies bypass the automation?

Yes — emergency keywords route straight to your on-call line. Automation handles the routine so the humans handle the urgent.

Other trades we work with

See where your hvac, plumbing & electrical business is leaking — free.

Eight plain questions about how the business actually runs. Your biggest leak named, with the fixes above ranked for you.

Get your free audit →