AI systems for home-service businesses · Charlotte, NC
Your phone answered.
Your jobs booked.
Your money handled.
Missed-call text-back, AI booking, review funnels, and a back office that tells you if you're making money — installed in about a week by the operator who runs them. It starts with a free audit that names your biggest leak.
Free · about 2 minutes · no credit card · your audit on the page in about a minute.
What you get, free
- 1Answer eight quick questionsTap what fits, add detail if you want. Two minutes.
- 2Get a tailored audit on the pageYour biggest leak named, fixes ranked by impact.
- 3Book a call if it landsWe map what to fix first — and what it's worth to you.
- Charlotte, NCLocal, in person when it helps
- Live in about a weekReady-now systems
- Month-to-monthNo long contracts
- You own everythingAccounts, site, data
- Talk to the operatorNot a call center
Do the math
What are missed calls costing you?
Most owners know they miss calls. Few have put a number on it. Move the sliders — the math is on screen, and it's your numbers, not ours.
Math: missed calls × 4.33 weeks × job value × close rate. It's an estimate from your numbers — not a promise. The “recovered” line assumes text-back saves half of them, which is conservative for most trades.
Leaking every month
$2,923
about $35,073 a year
If text-back catches half
+$1,461 / month
Free audit · about 2 minutes
What we install and run
Six systems. One goal: fewer leaks, more booked work.
Everything falls into three lanes — automation we stand up fast, back-office work run by AI on your own account, and custom builds. Your audit tells you which ones matter for you.
No mystery
From first click to live system, in about a week.
- 01
Run the free audit — 2 minutes
Eight plain questions about how the business actually runs. Your biggest leak named, with fixes ranked by impact, right on the page.
- 02
Talk to the operator — 20 minutes
If it lands, book a call. You'll talk to Mick, who installs the systems — not a sales team. We agree what to fix first and what it's worth.
- 03
Live in about a week
Ready-now systems are running within a week. You keep working; the setup, the wiring, and the writing are handled.
Straight talk
The kind of thing your audit will say out loud.
No dashboards full of numbers you have to decode. It names the one leak costing you most, in plain English, and tells you what to do first.
“You're winning the work, then losing it to the phone.”
“Your best follow-up happens at 9pm — if you remember.”
“The money isn't in more leads. It's in the estimates you never chased.”
Built for the trades where the owner is also the crew.
Who it's for
Home-service businesses that miss calls because they're working.
Every trade leaks money in its own way. Pick yours to see the specific systems we install — and the kind of thing your audit will say.
Not on the list? Run the audit anyway — it reads your answers, not a category.
Why owners pick us
What you're actually buying.
An operator, not an agency
The person on the call installs your systems and answers when something needs adjusting. No account managers, no hand-offs.
Plain English, your voice
Every text and email is written the way you'd say it. No corporate scripts, no jargon in your reports.
Month-to-month. You own everything.
Your number, your site, your accounts, your data. Cancel anytime and keep all of it — we'd rather earn the renewal.
Charlotte, in person when it helps
Based here, serving the metro, Lake Norman, and the SC side. Most setup happens over a call — but we're a short drive away.
Straight answers
Questions owners ask
Didn't find yours? The audit answers the specific ones — or call (980) 245-0074.
Is the AI audit really free?
Yes. No card, no call required. You answer eight plain questions and the audit appears on the page in about a minute — your biggest leak named, with fixes ranked by impact. Book a call only if it lands.
What does it cost to work with you?
It depends on what your audit finds — most owners start with one ready-now system and add from there. Everything is month-to-month with no long contracts, and you'll get exact numbers on the call before you decide anything.
How fast can something be live?
The ready-now systems — missed-call text-back, booking, review requests — are usually running within a week of your call. Websites take about two weeks. Custom builds are scoped individually.
Do I have to switch phone systems or software?
No. Missed-call text-back works with your existing number, and we connect to tools you already use — QuickBooks, Jobber, Housecall Pro, Google Calendar — rather than replacing them.
Will the texts sound like a robot?
They're written in your voice and sent from your number. Most customers assume you texted them from the truck — because that's what it reads like.
Who actually does the work?
Mick does. MK Operating is run by an operator, not a call center. The person you talk to on the call is the person who installs your systems and answers when something needs adjusting.
Where are you based, and do you work remotely?
Charlotte, North Carolina. Most of our clients are across the Charlotte metro, Lake Norman, and the SC side — but every system we install works anywhere, and most setup happens over a call anyway.
What if I want to stop?
Cancel any time. You keep your accounts, your website, your data, and everything we set up. We'd rather earn the renewal than lock you in.
See where the money is leaking — free, in about a minute.
Eight plain questions. Your biggest leak named, with fixes ranked by impact. No call required to see it.